

If that does not fix the issue, follow the steps below to enable EndNote tools in COM Add-Ins:

Note: Choose the latest edition of EndNote instead of EndNote X9 shown in the image below. Solution: In your Mac's System Preferences, click on Security & Privacy, click Privacy, click on Automation on the left, then make sure that Microsoft Word is selected under Endnote, and that Endnote is selected under Microsoft Word.

Issue: I'm using a Mac and when I try to insert a citation in Word with Cite While You Write, it gives me an error message and grays out the insert options.
